Category: Blog

According to Deloitte’s 2022 Sports Industry Outlook, the role and duty of sports in society will continue to receive increased attention, with a focus on sustainability and mental health. The study findings also predict the sports industry will continue to see an influx of money from new sources, shifting power dynamics in college sports, more widespread use of emerging technologies, and a greater focus on broader societal issues in 2022.

So even if your indoor football facility business is currently booming, it’s good business practice to always be planning for the future and to pay close attention to emerging industry trends to ensure long term success and profitability.

Read on to learn three examples of sports marketing efforts that can help build your brand, attract potential clients, boost sales, and increase your online presence and digital ranking.

Social Media Marketing

Utilising social media platforms is the fastest, cheapest and easiest way to reach your target market, drive traffic to your website, increase conversions, boost sales, and establish your brand identity and credibility.

Audiences are more dependent on digital content than they’ve ever been in the past. In fact, one recent global study found that engagement on social media has increased 61% over regular usage rates since the beginning of the COVID-19 pandemic.

But it’s no longer enough for brands to just create content—to succeed in today’s digital landscape, sports marketers need to understand which social media platforms are best suited for their brand, how to create engaging content tailored to their target market, and how to deliver that content to ensure it’s actually seen by the right people.

While there’s no magic formula to dictate which social media platforms you should use or how often you should post, consistency is key. For this reason, it’s a good idea to start by focusing on one or two social media platforms at a time instead of trying to master them all. 

It’s also important to remember that social media platforms are always evolving to meet the needs of their users, so you’ll want to review your social media marketing plan throughout the year to make sure it’s updated to reflect the current industry landscape and emerging trends.

Two of the hottest and most rapidly growing social media platforms you should consider using to promote your indoor soccer facility business are TikTok and Instagram.

TikTok

If you haven’t heard by now—TikTok is a pretty big deal. So much so, that TikTok has overtaken Google as the world’s most visited online destination. TikTok is a free, short-form video and social media app, and is available for download on both Apple and Android devices. The major difference between TikTok and other social media platforms like YouTube and Vimeo, is that TikTok is based on small, short video clips.

The impact that TikTok has on consumers’ attitudes and purchase decisions is irrefutable. In fact, the social media giant’s influence is so widely acknowledged that the phrase “TikTok made me buy it” has over 4.1 billion views of the hashtag on the app.

When utilised as a part of your larger social media marketing strategy, TikTok is a highly effective way to promote your indoor soccer facility business by creating fun video content, building a niche community, and tapping into a younger demographic. 

(Read more: Why Fitness Businesses Should Be Leveraging TikTok)

Instagram

Instagram now has over 1 billion users worldwide, and 80% of Instagram users say they use the platform for help when deciding to buy a product or service. Instagram’s strong impact on consumers’ buying journey has created tremendous new growth opportunities in the digital sports marketing space.

Now more than ever, social media users want to build bonds with brands, and they’re more likely to base their buying decisions on a company’s purpose and mission. Instagram is a great way to promote a higher level of transparency, and features like Live Videos and Instagram Stories provide you with unique ways to offer behind-the-scenes looks and interesting insights into your indoor soccer facility business.

With the right approach, you can effectively utilise your Instagram page to increase your number of followers, build meaningful connections with users, and gain unfiltered consumer feedback that you can use to grow your indoor soccer facility business.

(Read more: 5 Ways to Maximize Reach on Instagram)

Text Message Marketing

Text message marketing—also referred to as SMS marketing—is when businesses send text messages to promote their products and services to consumers, provide important updates, and to maintain ongoing communication with their target market.

While text message marketing campaigns can sometimes be more expensive than email marketing campaigns—they’re typically less expensive than many paid ad options, especially on popular social media platforms. And because SMS messaging campaigns offer such a high ROI, they’re considered cost-effective. 

Text message marketing and email marketing work similarly—but data shows that SMS marketing campaigns consistently outperform its modern-day counterpart, despite its simple and straightforward nature. Text messaging has six times the engagement as email rate of email, and 96% of marketers using text messages said it helped them drive revenue.

If that’s not enough to convince you—more than 69% of consumers would be extremely likely or likely to connect with a brand to receive SMS customer service, and 58% of consumers believe text messages are the most effective way for brands to communicate.

(Read more: What is SMS Marketing and What Are the Benefits?)

Sports Club Management Software

Sports club management software can help manage all aspects of your facility—from coach and lesson scheduling to player invoicing and payments. It simplifies and streamlines the management, marketing, and scheduling of leagues, trainers, memberships, tournaments, and more—all of which helps increase revenue by saving time, reducing error, and creating a more seamless customer experience.

EZFacility’s comprehensive suite of marketing tools allows you to customise and send advanced email marketing campaigns and automated text messages to develop new customer relationships or nurture leads throughout the buying process. With automated email and text message functionality–you can also ensure clients receive the right information at the most opportune time.

Want to learn more? Schedule a free online demonstration and personalised product tour today.

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Football Facility Business Trends

Key Considerations Before Building a New Sports Facility

How to Increase Revenue at Your Indoor Football Facility

Construction of sports and recreation facilities was largely stalled in 2020 due to the coronavirus pandemic, creating the immediate need for business owners to quickly identify new and diversified revenues streams as they navigated forced business closures, stay-at-home orders, social distancing requirements, and the global shift to digitization.

The pandemic was catastrophic for many businesses and industries, but especially those that relied almost entirely on in-person sales, operations and participation—for example, sports and recreation facilities, football leagues and sports complexes.

The Accelerated Rise of the Digital Economy

With the entire world looking to technology to bridge the gaps left in the wake of the pandemic, we—as a global society—have become entrenched in a time of unparalleled investment and reliance upon emerging technologies.

The global shift to digitization, rapid and ongoing technological advancements and improvements, and paradigm shifts in the way people engage with sports—and each other—have ushered in an exciting new era for football leagues, sports complexes, and other sports and recreation-related business.

Three Football Facility Trends to Watch in 2022

Below, we’ve outlined three of 2022’s top football trends that are predicted to impact everything from sports complex design to football player and attendee experiences.  

1.   Multifunctional Facilities & Versatile Spaces

While many sports complexes were traditionally designed to serve a distinct purpose—for example, the investor needed an indoor football facility or an outdoor football stadium—we’re now seeing a massive shift to versatility in space usage and advancements in technology to create dynamic, multifunctional spaces that allow for seamless transitions between activities. 

Sport-specific complexes are great in the right context, but they’re rarely able to be used appropriately for recreation centers. And because you’ll want to host as many football events, sports games, training camps, and other sports-related events/activities as possible, you’ll need a venue that’s versatile and able to adapt to changing needs to ensure long-term growth and viability by diversifying your revenue streams.

For example, at Tottenham Stadium—home of the English Premiere League’s Tottenham Hotspur—the stadium’s pitch can be adjusted based on the sport that’s being played. The stadium typically hosts football events which require a natural grass pitch—but the venue also hosts two NFL games per season, in which artificial turf is used.

2.   Interactive Kiosks

Placing kiosks—small booths or structures—throughout common spaces of your sports facility is a simple concept that’s been around for a long time. And they’ve been around a long time because they’ve proven their worth.

Traditionally, kiosks were mostly used as information booths and required staff to operate them. But now, thanks to advancements in technology, digital kiosks offer more dynamic, interactive and user-friendly content—as well as advertising and sponsorship opportunities—and they don’t require staff to operate.

For example, AT&T Stadium—home of the Dallas Cowboys—offers interactive kiosks to help fans connect with their favorite football players. Guests can take photos of themselves at the venue’s selfie stations, and then simply press a few buttons to add their favorite players into the picture with them.

Photo kiosks usually prompt fans to input their email address so they can have their photo emailed to them, right then. Then fans are able to upload and share the photo across their social media channels—which, in turn, enables data capture while also boosting your venue’s digital presence, social media engagement, and online ranking.

3.   Robotic Concessions

Concession stands are a must-have for football facilities because there will always be a demand for food and beverage options between the football players and other athletes, attendees, and staff. It just makes good business sense.

And, fortunately for venue owners—they’re also typically a huge money maker. But let’s not forget that concession stands do come at a cost to sports complex owners—one of biggest costs being the staff required to operate them. As technology continues to improve and advance rapidly, it’s only a matter of time before robotic concessions start popping up in sports facilities of all sizes, all over the world. 

For example, a robotic arm named Flippy was introduced at Dodger Stadium during the 2018 World Series to help manage increased demand for concessions. In 2019, Flippy became a mainstay in Los Angeles as the Chicago-based concession company is working on their technology to increase efficiency and reduce costs inside stadiums.

Flippy has since been spotted working hard at CaliBurger in downtown Pasadena, and White Castle recently announced plans to gradually roll out 100 new Flippy 2s over the next few years.

Conclusion

One big takeaway from the pandemic is that businesses need to prioritise working smarter—and the way to do that is by utilizing technology. We’re not yet clear of COVID, and businesses all over the United States are still facing labor and supply shortages.

As a football facility or sports complex owner, the best thing you can do to prepare the future during periods of uncertainty is to start saving money now by utilizing technology to streamline operations, reduce costly errors and inefficiencies, and limit risk.

To learn how EZFacility’s sports facility management software simplifies the scheduling and management of fields, courts, leagues, tournaments, teams, coaches, memberships, and more—schedule a free online demonstration and personalised product tour today.

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Key Considerations Before Building a New Sports Facility

How to Increase Revenue at Your Indoor Football Facility

Marketing Ideas for an Indoor Football Facility Business

Over the past two years, flexibility has become essential for businesses to survive all the changes and uncertainty brought on by the coronavirus.

Ensuring your indoor football facility can consistently generate a sufficient source of revenue is critical to long term success and profitability. In today’s business landscape, that means getting creative and adapting to changing needs.

If you’re wondering how to achieve this, here are four ways sports facilities can diversify revenue streams to increase profitability and growth potential.  

Multifunctional Sports Facilities

While many sports facilities were traditionally designed to serve a distinct purpose, we’re now seeing a massive shift to versatility in space usage to create dynamic, multifunctional spaces that allow for seamless transitions between activities.

One great example of this is Tottenham Stadium. Home of the English Premiere League’s Tottenham Hotspur, Tottenham Stadium’s pitch can be adjusted based on the sport that’s being played. The stadium typically hosts football events which require a natural grass pitch—but the venue also hosts two NFL games per season, in which artificial turf is used.

In order to host as many football events, training camps, group lessons and other sports-related activities as possible, you’ll want a sports facilities venue that’s versatile and able to adapt to changing needs in order to position your indoor football facility for long term growth by diversifying your sources of revenue.

Sponsorships

Sponsorships can bring in big money for your indoor football facility—but it’s important to be selective about accepting sponsorships. Because you will have to display sponsors’ marketing collateral throughout your facility, it’s important to be selective and only accept support from brands or organizations that reflect your company’s values.

Advertising

Advertising is one of the most effective ways to increase revenue for your indoor football facility. It’s a no-brainer to take advantage of idle space by selling advertising opportunities in the most popular areas of your facility where they’ll have the greatest visibility and ROI.

Examples include:

•  Entrance gate
• Concession stands
• Restrooms
• Scoreboards
• Perimeter Fences
• Seating

Sports Facilities Management Software

Sports facilities management software continues to grow in popularity given its ability to increase efficiency and productivity, reduce the risk of human error, save time and money, and enhance the customer experience. On top of that, the low upfront cost structure of a cloud-based software solution makes it a financially attractive option for football clubs and sports facilities of all sizes.

Benefits of choosing EZFacility

EZFacility makes it possible to manage your football club or indoor football facility, from any device with our fully responsive and easy-to-navigate user interface. Save time with simple, clean workflows and processes designed to anticipate your business needs. We’re securely hosted on Amazon Web Services and boast a 99.99% uptime.

Additional benefits include:

• Sports Facility Scheduling: Simplify your sports facilities management using our color-coded calendar to view resource availability, create reservations, and assign instructors, officials, and coaches.
• Check-in & Memberships: Scan in members, create detailed client profiles, automatically collect dues, verify player identities and registration status with branded player cards.
• Point of Sale: Speed up purchases, gain control over your non-recurring revenue, and allow members to make payments throughout your club by simply scanning their ID card.
• Online Registration: Allow players to register online for leagues, tournaments, camps and clinics. Provide online access to forms, waivers, and payment history.
• Coach & Lesson Scheduling: Manage all aspects of league and tournament scheduling and provide real-time team schedules, registration, stats, and standings on your website.
• Billing & Payments: Consolidate all revenue streams into one system to track the sale of packages, memberships, and point of sale items.

Want to learn more? Schedule a free online demonstration and personalised product tour today!

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Key Considerations Before Building a New Sports Facility

Marketing Ideas for an Indoor Football Facility Business

Football Facility Business Trends

So, you’re thinking of building a sports facility and you’re doing a little homework first. Congratulations!

In this blog, we’ll cover key items to consider before embarking on this exciting new business journey.

First Things First

When creating anything in life, a solid foundation is key. In this case, a literal solid foundation is what you will need. That requires proper funds, appropriate regulations, and reliable contractors.

Funding

Name an adventure that doesn’t encounter a few hiccups, right? Nobody wants them to happen but being prepared can save time, money, and setbacks. Calculate how much money you will need for the entire project from start to finish. Then, tag on a bit more to cover emergencies and unplanned hurdles.

Regulations

Next, check with your local municipality center. Each local municipality center has information related to specific zoning and building regulations. You, of course, want everything done up to code and that is smart thinking. As the age old saying goes, “Haste makes waste.”

Contractors

Look for contractors with great reviews and plenty of experience building sports facilities. Check out their website and past projects, too. And really take your time selecting one. Your vision is only as strong as the company building it.

Sporting Events and Parking

Before determining the size of the sports complex and building type, two things are crucial. And, they go hand in hand. First, you need to imagine the future sports events you want to hold in your sports complex. After that, think about the amount of parking needed to accommodate everyone. And then some! Because remember, you will be competing with other nearby facilities for guests.

Parking

Parking gets a second shout-out here because it is often overlooked. Many places decide on minimum parking. The problem with minimum parking is, it doesn’t allow for growth and expansions down the line. So, adequate parking space is a big deal! 

Also, the location and layout matter. When designing a parking lot, think about the distance from the playing field.

Ask yourself the following questions:

1. How far will guests have to walk from their vehicles to the sporting events?
   
2. Are any vehicles in danger of being hit? Because depending on the sport, there could be a chance of stray balls and broken windshields. This means you might need proper signage, protection nets, or a different layout.
   
3. Speaking of the layout, is it easy to navigate, and is congestion going to be an issue?
   
4. What is the type of lighting you are thinking about? Proper nighttime lighting is important for safety and security. But it also raises your budget. So, start listing cost-efficient, and environmentally friendly, options like LED.

Athletic Surface and Weather Conditions

The athletic surface and outdoor weather conditions also go hand in hand. And they matter to the teams who will be playing at your facility. There are pros and cons with natural grass and artificial turf. Artificial turf is pricklier and more prone to heat. And natural grass requires maintenance such as mowing and pesticides. Whereas, artificial turf does not. Also, natural grass can become muddy and slippery after a rain downpour.

If your playing facility is outside, consider installing a lightning detection system. Most events are during rain or shine. But for a more weather-controlled option, indoor sports facilities are great, too. Some might even prefer it. Here’s why.

Conclusion

Building a new sports facility can be a lot to think about. This list is only the beginning! Once you’re up and running, some other key considerations include creating a business plan, researching management software programs, building out a solid team, and incorporating marketing strategies. Subscribe to our blog to stay up to date with more industry tips.

You may also be interested in:

Football Facility Business Trends

How to Increase Revenue at Your Indoor Football Facility

Marketing Ideas for an Indoor Football Facility Business

Sports club management has never been easier, thanks to the rise of sports facility and league management software.  Sports club management software helps facility owners manage all aspects of their sports facility—from coach and lesson scheduling to player invoicing and payments.

By streamlining the scheduling and management of your baseball facility, you’ll save time and money, improve member management, kickstart new growth opportunities, and more.

Benefits of Sports Club Management Software

Sports club management software makes it easy to manage your entire baseball or batting cage facility with a complete set of features bundled into one intuitive, accessible, secure, and responsive platform.

Improve Communication & Collaboration

Communication barriers can lead to misinformation, misunderstandings and errors, all of which end up costing valuable time and money. Sports club management tools make communication and collaboration between staff members easy by providing a centralised platform for real-time collaboration, brainstorming and problem solving.

Having one central hub where your team can quickly access and communicate about vital information in real-time helps them collaborate faster and more effectively, reduces the risk of miscommunication, improves team performance, and increases operational efficiency.

Save Time & Money

Being able to accurately track and assess the actual amount of time, staff, equipment, and resources required to cover everyday operations is absolutely vital to long-term success. 

When all of your customer and league information is organised in a central database, your staff can easily access all the information necessary to keep track of rentals, financial records, status of participants’ forms, rosters, and contact information.

Benefits of Choosing EZFacility

EZFacility’s comprehensive software solution makes it easy to manage your entire business with a complete set of features bundled into one intuitive, accessible, secure, and responsive platform.

Here are just a few ways we can help you grow your baseball facility:

Accessible anytime, anywhere—and always secure!

Manage your facility anywhere from any device with our fully responsive easy-to-navigate user interface. Save time with simple, clean workflows and processes designed to anticipate the needs of your staff. We’re securely hosted on Amazon Web Services and boast a 99.99% uptime.

Streamline Scheduling

Maximise coach productivity, save time and increase your cash flow. Define availability, quickly update schedules, create single or recurring sessions, and send clients automated emails and text reminders.

You can also generate schedules for your leagues and tournaments based on team preferences, venue availability, and tournament seeds using our automated scheduler.

Streamline Billing

Choosing a sports club management software that includes integrated payment processing is a huge plus. Simplify your billing process with customised payment schedules, automated invoicing and expiring credit card reminders. Accept online payments and track package, membership and equipment sales.

League Management

Enroll, maintain, track and retain players. Quickly access detailed player profiles, create packages, track attendance, alert members to schedule changes, and target new revenue opportunities.

With EZFacility, clients have real-time access to view standings, stay up to date on current league leaders, check scores and even browse through classified ads from teams looking for players.

Automate Billing Invoicing & Payments

Simplify your billing process with customised payment schedules, automated invoicing and expiring credit card reminders. Accept online payments and track package, membership and equipment sales.

Conclusion

There are countless advantages to sports club management software–and ours can be customised to meet your specific business needs!

Want to learn more? Schedule a free online demonstration and personalised product tour today.

Most likely, your preference for a particular web browser is based on your experience with specific devices or brands. Mac and iPhone users are familiar with Safari. PC users know Microsoft Edge. Android users are accustomed to Google Chrome.

When it comes to your software, however, certain browsers can offer distinct advantages. “At EZFacility, we recommend Chrome to our clients,” says Greg Barra, Manager of Support & Training. “Not only is it a popular browser, it’s also easy to use and offers some of the best add-ons and customization, which makes it a good option for our users.”

Why is Chrome our favorite web browser?

While each browser offers advantages, Chrome stands apart from its competitors as the most popular choice for e-commerce users. “Since Chrome is the market leader, it made sense for us to optimize our system to perform on the platform,” commented EZFacility’s Director of R&D, Mike Vidal.

Chrome offers best-in-class security, an intuitive interface, and an extensive library of third-party extensions to enhance the user’s experience. It offers excellent malware protection on almost any device, giving you peace of mind as you use your club’s management software. You can also customize your Chrome homepage, which puts your EZFacility software and other vital business tools at your fingertips at all times.

To use Chrome to access your EZFacility software, simply Download Chrome and follow the instructions below to make it your default browser.

How to set Google Chrome as your default browser on Mac:

1. If you haven’t already, Download Chrome.
2. Launch Chrome.
3. Click the three vertical dots in the top-right corner of your screen.
4. Click “Settings.”
5. Under “Default browser,” select “Make default.”

How to set Google Chrome as your default browser on PC

Windows 10 or later:

1. If you haven’t already, Download Chrome.
2. Open the Start menu by clicking the blue Windows logo.
3. Click the gear icon to open Settings.
4. Click either “System” or “Apps,” depending on if you’re running the Original or Creators version of Windows. Then select “Default apps.”
5. Under “Web browser,” click your current browser.
6. In the “Choose an app” window, click “Google Chrome” to set it as your default browser.

Windows 8 or older:

1. If you haven’t already, Download Chrome.
2. Click the Start menu at the bottom of your screen, represented by the Windows logo.
3. Click “Control Panel” and then “Programs.”
4. Select “Default Programs” and then “Set your default programs.”
5. On the left side, select “Google Chrome” and then “Set this program as default.”
6. Click “OK” to save your changes.

If you haven’t already done so, now is the time to start planning your fitness company’s 2022 marketing calendar.

Creating a marketing calendar template and keeping it up-to-date is essential for generating revenue and meeting your gym’s financial goals in the year to come. It also helps to ensure that all of your marketing efforts are strategic, and that your marketing campaigns directly contribute to your facility’s goals and objectives.

And, by mapping out your marketing plan in a calendar, you create a centralised hub that helps your marketing team plan and navigate marketing campaigns more cohesively, efficiently and effectively.

In this blog, we’ll talk about the basics of a fitness marketing calendar—what it is, and why you need one—as well as tips on how to create a 2022 marketing calendar for your fitness business.

What Is a Fitness Marketing Calendar?

Think of your gym’s 2022 marketing calendar as a visual roadmap for all your marketing activities for the year. It should serve as a chronological guide to executing your marketing campaigns, and it’s an actionable tool that helps you achieve marketing goals within a set timeframe.

Why Do I Need a Fitness Marketing Calendar?

You may be familiar with the saying “proper planning prevents poor performance”—and this couldn’t be truer of fitness marketing. Some of the most common reasons that fitness marketing efforts fail are due to lack of strategy, lack of understanding about your target audience, lack of testing, and/or lack of tailoring and retargeting marketing strategies.

When it comes to fitness marketing, planning ahead is often the difference between a good year and a rough one. And although a marketing calendar doesn’t guarantee success, it does establish the framework your marketing team needs to create, coordinate and execute tailored marketing campaigns.

Three Key Benefits of a Fitness Marketing Calendar

Below three other important reasons you should get to work on your gym’s 2022 marketing calendar ASAP:

1.   It improves communication and collaboration.

A fitness marketing calendar helps improve communication and collaboration among team members by clearly indicating who is responsible for accomplishing each task, and when it’s due. It also helps to identify any gaps in process or progress, allowing team members to tweak and tailor schedules if needed.

2.   It helps your marketing team stay on track.

A marketing calendar helps team members avoid missing deadlines by providing upfront planning and foresight. It also helps your marketing team see how tasks progress on a step by step basis, which then helps them adjust accordingly to maintain realistic expectations.

3.   It saves time and money.

When it comes to business, time equals money. And because a fitness marketing calendar outlines tasks and team member responsibilities upfront and in an easily digestible way, it helps reduce confusion and saves time (=money) that would have otherwise been spent trying to align your team and keeping everyone on the same page.

How to Create Your 2022 Marketing Calendar

If you’re ready to start working on your 2022 marketing calendar, follow these three simple steps:

Step 1: Plan

The first step is to define your goals and objectives. The more specific you are, the better results you’ll get—so it’s important to be very clear about what you hope to achieve.

While the ultimate goal of most fitness businesses is to generate more revenue—this can mean different things to different business owners.

Here are a few examples of objectives you may hope to achieve through your marketing efforts:

• Generate 100 new membership leads this week
• Sell 100 personal training services this month
• Attract 350 new email subscribers this quarter

Step 2: Brainstorm

After you’ve defined your marketing objectives, you need to determine how you’re going to achieve them. You’ll also want to include fundamentals like launch dates for new services, courses, programs, or classes.

To help decide which marketing campaigns and tactics are the best fit for your fitness facility, give yourself a set timeframe to brainstorm and jot down as many ideas as you can. Once you’ve written all your ideas down, go back through your list and determine which ideas are best suited for your various marketing channels and platforms.

After you’ve created your list of marketing ideas and determined your communication channels and launch dates, it’s time to input all that information into your marketing calendar template.

Step 3: Schedule

Now that you’re equipped with a list of topic ideas, it’s time to organise, categorise, and schedule them in your marketing content calendar.

Your marketing calendar template can be structured a number of different ways, and it can be as simple or complex as you’d like. For example, some fitness businesses use basic spreadsheets to create their marketing calendar templates, while others utilise more innovative technology like gym management software.

Regardless of which format you choose, start by inputting any important topics/dates that aren’t flexible, like product launch deadlines or major industry events. Then, plug in some additional content ideas in the weeks leading up to the special date or event to build up the hype and excitement. Finally, add in your content ideas that aren’t tied to a specific date, and organize them by theme or category.

Conclusion

In today’s digital age, the effectiveness of your fitness marketing calendar can be maximised by measuring the results of each marketing campaign once it’s completed.

By analysing historical data and performance metrics, you’ll be able to see which marketing campaigns were the most successful, whether or not they helped achieve your facility’s goals, and how quickly those goals were met.

This critical insight allows fitness business owners and team members to learn from past efforts in order to improve future performance, and to identify and avoid future potential pitfalls.

Did you know that EZFacility’s comprehensive report suite offers an in-depth look under the hood of your business–including financial, point-of-sale, marketing, payroll, membership and training reports?

Want to learn more? Schedule a free online demonstration and personalised product tour today.

The average person has about 40 apps on their phone, comprising everything from banking to video games. More and more, people expect to be able to manage their days using self-service functions of phone apps. Providing a mobile app for your members is not only convenient for them, but provides a crucial avenue to build client retention for your fitness business.

Why Apps Work

In the tech world, companies try to make their products more “sticky;” in other words, how do you make a customer keep using your product and make it so integral to their life that they won’t want to cancel? Apps are often one of the top ways product teams try to engage customers and extend their time as customers.

There are a few different ways that apps achieve company growth and retention goals:

1.     Apps help you stay connected

It’s harder and harder to get in front of your customers – whether it’s through email, mail, or social media. But apps can help you stay connected by sending relevant push notifications. Consider using pushes to remind members that they have an upcoming class or to prompt them to sign up for a personal training session.

2.     Apps help people save time

Think about the times when you get an email which tells you to go to a website, where you need to remember a password and then verify your identity on another app. It makes you want to never log in again, right? Compare that to the experience of opening an app you know well – a couple of taps later, and you’re able to do what you need to.

In addition to the simplicity, apps also offer a level of convenience you won’t get elsewhere. You give members the ability to check gym hours while waiting in the line at the grocery store. By making client engagement quick and easy, you’re more likely to have those clients engage!

3.     Apps give you more opportunities

When you implement an app, you also get access to a wealth of data about your members. You’ll be able to see who is using the app and who is making purchases. You can use this information to fuel your outreach and try to engage people who haven’t been visiting or ask common gym-goers for referrals.

How to Stand Out

One report found that there are over 70,000 fitness apps worldwide. That makes launching your own branded mobile app really overwhelming. But, good news: you aren’t trying to compete with FitBit or any other app in the app store.

The key is to remember that your app is a helpful tool in your client management toolkit. Your goal is to get existing and new members to adopt and use the app, and not to have people find your app and then join the gym.

Publicise your app on social media, on your website, and in your emails. When you link to your apps, don’t forget to include the specific link to the Google Play Store; don’t assume everyone’s on Apple. And when you’re onboarding a new member, guide them through the process and help them to download the app while they’re with you. It’ll be worth it to keep your members coming back.

How to Get Custom a Branded App

It’s clear that implementing an app for your business can not only aid in growing your business but also improve client satisfaction. So, what’s next? Your gym membership software may provide custom branded apps that integrate seamlessly with your other gym management tools. When they all speak to each other, it makes it easy to schedule classes, manage members, and handle purchases and billing.