Data Security

Protect Your Customers' Data

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Protect Your Customers' Data The recent and ongoing Target credit card debacle shouts out a loud and clear warning to anyone who operates a business that involves credit card transactions: Protect your customers’ data! When 40 million or so Target shoppers had their credit and debit card data stolen because of problems with the store’s security procedures, the company was sued in multiple lawsuits, its shares fell precipitously, and it was left struggling to placate customers with apologies and discounts. The legal and financial threads will take months — or longer — to untangle, and the store will have to fight to win back its reputation.
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Making a Difference and Boosting Business

Making a Difference and Boosting Business

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Making a Difference and Boosting Business Recently, the Centres for Disease Control and Prevention (CDC) released troubling data: Only about a quarter of kids ages 12 to 15 are getting the amount of moderate to vigorous physical activity recommended by federal guidelines: 60 minutes each day. This follows a report the organization issued last year, revealing that childhood obesity has more than doubled in children and tripled in adolescents in the past thirty years. We all know where childhood obesity, or simply too little activity in childhood, can lead: cardiovascular disease, diabetes, bone and joint problems, sleep apnea, poor self-esteem, stroke, cancer, osteoarthritis — nothing good.
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Motivation

Keep Your Clients Motivated

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Keep Your Clients Motivated Around this time of year, there’s a lot of motivation in the air. Even people who avoid making resolutions find themselves catching the New Year’s bug, and they and the resolution-makers alike launch fresh exercise schedules, re-dedicate themselves to weight-loss plans, research new fitness programs to try, and put their workout-related holiday gifts to use. All well and good, but by the time Valentine’s Day rolls around, a lot of that motivation fades away like a bouquet of old roses.
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HiRes.jpg

Creating Infographics

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Creating Infographics This season, to startlingly effective results, the San Francisco 49ers have been flooding fans with infographics. The great thing about infographics, visual representations of data or knowledge, is their quick, clear presentation of complex information. And the great thing about infographics designed by someone who knows what they’re doing is their quick, clear, and beautiful presentation.
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customer satisfaction

Have You Created a Survey for Your Sports Facility?

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Have You Created a Survey for Your Sports Facility? When my son was five and had great enthusiasm for building with blocks, a friend of mine asked him if he’s going to be an engineer when he grows up. “Maybe when I retire from professional soccer,” he replied. Almost from the time he took his first step, the kid has known that sports will always be an important part of his life. And so, since more or less that time, and he’s eight now, he’s used sports facilities of various sorts, engaging in some kind of training or game or competition or workout. But it was only recently that a facility did something that seemed so obvious I couldn’t believe I hadn’t encountered it before: It offered me a chance to fill out a survey.
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Wearable Tech

Be Indispensable To Wearable Technology Users

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Be Indispensable To Wearable Technology Users This fall, my gym buddy acquired wearable technology. You know the drill: a sleek-looking wristband; an endless stream of personal fitness data collected, analyzed, advertised on social media; a self-regulated, continuously fine-tuned fitness plan based on the constant feedback. All well and good, but suddenly I found myself going to the gym on my own a lot more. With a sort of built-in trainer and a shift in fitness goals (now, instead of running for thirty minutes on the treadmill, she aimed to take 10,000 steps per day) my friend seemed not to need the gym so much any more — at first.
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Risk Management

Don’t Forget Risk Management

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Don’t Forget Risk Management y son calls me a scaredy-cat because I’m constantly throwing warnings out at him: “Don’t run on the ice, you could fall and hurt yourself!” “Be careful on those rocks; they look slippery.” “Please don’t climb any higher up that fence; if you fall and crack your head open, you’ll be sorry!” I’m not a scaredy-cat, I tell him; I just have to give the warning because if something actually happens, I’ll feel even worse about it if I failed to alert him to the danger beforehand. The better tactic, I know, would be to remove the ice, the rocks, and the fence before he can even test them, but out in the world that’s just not possible.
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Solution

Become the Solution

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Become the Solution You struggle with retaining members and signing up new clients. How could you not? With the proliferation of low-cost health clubs, wearable technology, home video exercise plans, and YouTube workout videos that go viral within hours, traditional fitness facilities face enormous challenges these days — and experts tell us we’re only at the beginning of what will be a sea change in the way the fitness industry operates. In this blog space there’s been a lot of talk about facing the challenges by building communities; investing in trainers, staff, and other human resources; and incorporating technology. Here’s another approach to consider: becoming the solution.
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fitness business

The CEO Pledge

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The CEO Pledge Have you heard about the CEO Pledge? It’s a campaign promoted by the National Coalition for Promoting Physical Activity (NCPPA) to encourage CEOs to recognize physical activity as an important driver of employee health and business performance. In other words, it’s a great opportunity for health clubs to connect with corporate clients.
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